Saturday, December 14, 2019
Chapter 11 Aboard the Hogwart Express Free Essays
string(88) " the village post office to order three ordinary Muggle taxis to take them into London\." There was a definite end-of-the-holidays gloom in the air when Harry awoke next morning. Heavy rain was still splattering against the window as he got dressed in jeans and a sweatshirt; they would change into their school robes on the Hogwarts Express. He, Ron, Fred, and George had just reached the first-floor landing on their way down to breakfast, when Mrs. We will write a custom essay sample on Chapter 11 Aboard the Hogwart Express or any similar topic only for you Order Now Weasley appeared at the foot of the stairs, looking harassed. ââ¬Å"Arthur!â⬠she called up the staircase. ââ¬Å"Arthur! Urgent message from the Ministry!â⬠Harry flattened himself against the wall as Mr. Weasley came clattering past with his robes on back-to-front and hurtled out of sight. When Harry and the others entered the kitchen, they saw Mrs. Weasley rummaging anxiously in the drawers ââ¬â ââ¬Å"Iââ¬â¢ve got a quill here somewhere!â⬠ââ¬â and Mr. Weasley bending over the fire, talking to ââ¬â Harry shut his eyes hard and opened them again to make sure that they were working properly. Amos Diggoryââ¬â¢s head was sitting in the middle of the flames like a large, bearded egg. It was talking very fast, completely unperturbed by the sparks flying around it and the flames licking its ears. ââ¬Å"â⬠¦Muggle neighbors heard bangs and shouting, so they went and called those what-dââ¬â¢you-call-ââ¬â¢ems ââ¬â please-men. Arthur, youââ¬â¢ve got to get over there -ââ¬Å" ââ¬Å"Here!â⬠said Mrs. Weasley breathlessly, pushing a piece of parchment, a bottle of ink, and a crumpled quill into Mr. Weasleyââ¬â¢s hands. ââ¬Å"- itââ¬â¢s a real stroke of luck I heard about it,â⬠said Mr. Diggoryââ¬â¢s head. ââ¬Å"I had to come into the office early to send a couple of owls, and I found the Improper Use of Magic lot all setting off ââ¬â if Rita Skeeter gets hold of this one, Arthur -ââ¬Å" ââ¬Å"What does Mad-Eye say happened?â⬠asked Mr. Weasley, unscrewing the ink bottle, loading up his quill, and preparing to take notes. Mr. Diggoryââ¬â¢s head rolled its eyes. ââ¬Å"Says he heard an intruder in his yard. Says he was creeping toward the house, but was ambushed by his dustbins.â⬠ââ¬Å"What did the dustbins do?â⬠asked Mr. Weasley, scribbling frantically. ââ¬Å"Made one hell of a noise and fired rubbish everywhere, as far as I can tell,â⬠said Mr. Diggory. ââ¬Å"Apparently one of them was still rocketing around when the please-men turned up -ââ¬Å" Mr. Weasley groaned. ââ¬Å"And what about the intruder?â⬠ââ¬Å"Arthur, you know Mad-Eye,â⬠said Mr. Diggoryââ¬â¢s head, rolling its eyes again. ââ¬Å"Someone creeping into his yard in the dead of night? More likely thereââ¬â¢s a very shell-shocked cat wandering around somewhere, covered in potato peelings. But if the Improper Use of Magic lot get their hands on Mad-Eye, heââ¬â¢s had it ââ¬â think of his record ââ¬â weââ¬â¢ve got to get him off on a minor charge, something in your department ââ¬â what are exploding dustbins worth?â⬠ââ¬Å"Might be a caution,â⬠said Mr. Weasley, still writing very fast, his brow furrowed. ââ¬Å"Mad-Eye didnââ¬â¢t use his wand? He didnââ¬â¢t actually attack anyone?â⬠ââ¬Å"Iââ¬â¢ll bet he leapt out of bed and started jinxing everything he could reach through the window,â⬠said Mr. Diggory, ââ¬Å"but theyââ¬â¢ll have a job proving it, there arenââ¬â¢t any casualties.â⬠ââ¬Å"All right, Iââ¬â¢m off,â⬠Mr. Weasley said, and he stuffed the parchment with his notes on it into his pocket and dashed out of the kitchen again. Mr. Diggoryââ¬â¢s head looked around at Mrs. Weasley. ââ¬Å"Sorry about this, Molly,â⬠it said, more calmly, ââ¬Å"bothering you so early and everythingâ⬠¦but Arthurââ¬â¢s the only one who can get Mad-Eye off, and Mad-Eyeââ¬â¢s supposed to be starting his new job today. Why he had to choose last nightâ⬠¦Ã¢â¬ ââ¬Å"Never mind, Amos,â⬠said Mrs. Weasley. ââ¬Å"Sure you wonââ¬â¢t have a bit of toast or anything before you go?â⬠ââ¬Å"Oh go on, then,â⬠said Mr. Diggory. Mrs. Weasley took a piece of buttered toast from a stack on the kitchen table, put it into the fire tongs, and transferred it into Mr. Diggoryââ¬â¢s mouth. ââ¬Å"Fanks,â⬠he said in a muffled voice, and then, with a small pop, vanished. Harry could hear Mr. Weasley calling hurried good-byes to Bill, Charlie, Percy, and the girls. Within five minutes, he was back in the kitchen, his robes on the right way now, dragging a comb through his hair. ââ¬Å"Iââ¬â¢d better hurry ââ¬â you have a good term, boys, said Mr. Weasley to Harry, Ron, and the twins, fastening a cloak over his shoulders and preparing to Disapparate. ââ¬Å"Molly, are you going to be all right taking the kids to Kingââ¬â¢s Cross?â⬠ââ¬Å"Of course I will,â⬠she said. ââ¬Å"You just look after Mad-Eye, weââ¬â¢ll be fine.â⬠As Mr. Weasley vanished, Bill and Charlie entered the kitchen. ââ¬Å"Did someone say Mad-Eye?â⬠Bill asked. ââ¬Å"Whatââ¬â¢s he been up to now.â⬠ââ¬Å"He says someone tried to break into his house last night,â⬠said Mrs. Weasley. ââ¬Å"Mad-Eye Moody?â⬠said George thoughtfully, spreading marmalade on his toast. ââ¬Å"Isnââ¬â¢t he that nutter -ââ¬Å" ââ¬Å"Your father thinks very highly of Mad-Eye Moody,â⬠said Mrs. Weasley sternly. ââ¬Å"Yeah, well, Dad collects plugs, doesnââ¬â¢t he?â⬠said Fred quietly as Mrs. Weasley left the room. ââ¬Å"Birds of a featherâ⬠¦.â⬠ââ¬Å"Moody was a great wizard in his time,â⬠said Bill. ââ¬Å"Heââ¬â¢s an old friend of Dumbledoreââ¬â¢s, isnââ¬â¢t he?â⬠said Charlie. ââ¬Å"Dumbledoreââ¬â¢s not what youââ¬â¢d call normal, though, is he?â⬠said Fred. ââ¬Å"I mean, I know heââ¬â¢s a genius and everythingâ⬠¦.â⬠ââ¬Å"Who is Mad-Eye?â⬠asked Harry. ââ¬Å"Heââ¬â¢s retired, used to work at the Ministry,â⬠said Charlie. ââ¬Å"I met him once when Dad took me into work with him. He was an Auror ââ¬â one of the bestâ⬠¦a Dark wizard catcher,â⬠he added, seeing Harryââ¬â¢s blank look. ââ¬Å"Half the cells in Azkaban are full because of him. He made himself loads of enemies, thoughâ⬠¦the families of people he caught, mainlyâ⬠¦and I heard heââ¬â¢s been getting really paranoid in his old age. Doesnââ¬â¢t trust anyone anymore. Sees Dark wizards everywhere.â⬠Bill and Charlie decided to come and see everyone off at Kingââ¬â¢s Cross station, but Percy, apologizing most profusely, said that he really needed to get to work. ââ¬Å"I just canââ¬â¢t justify taking more time off at the moment,â⬠he told them. ââ¬Å"Mr. Crouch is really starting to rely on me.â⬠ââ¬Å"Yeah, you know what, Percy?â⬠said George seriously. ââ¬Å"I reckon heââ¬â¢ll know your name soon.â⬠Mrs. Weasley had braved the telephone in the village post office to order three ordinary Muggle taxis to take them into London. You read "Chapter 11 Aboard the Hogwart Express" in category "Essay examples" ââ¬Å"Arthur tried to borrow Ministry cars for us,â⬠Mrs. Weasley whispered to Harry as they stood in the rain-washed yard, watching the taxi drivers heaving six heavy Hogwarts trunks into their cars. ââ¬Å"But there werenââ¬â¢t any to spareâ⬠¦.Oh dear, they donââ¬â¢t look happy, do they?â⬠Harry didnââ¬â¢t like to tell Mrs. Weasley that Muggle taxi drivers rarely transported overexcited owls, and Pigwidgeon was making an earsplitting racket. Nor did it help that a number of Filibusterââ¬â¢s Fabulous No-Heat, Wet-Start Fireworks went off unexpectedly when Fredââ¬â¢s trunk sprang open, causing the driver carrying it to yell with fright and pain as Crookshanks clawed his way up the manââ¬â¢s leg. The journey was uncomfortable, owing to the fact that they were jammed in the back of the taxis with their trunks. Crookshanks took quite a while to recover from the fireworks, and by the time they entered London, Harry, Ron, and Hermione were all severely scratched. They were very relieved to get out at Kingââ¬â¢s Cross, even though the rain was coming down harder than ever, and they got soaked carrying their trunks across the busy road and into the station. Harry was used to getting onto platform nine and three-quarters by now. It was a simple matter of walking straight through the apparently solid barrier dividing platforms nine and ten. The only tricky part was doing this in an unobtrusive way, so as to avoid attracting Muggle attention. They did it in groups today; Harry, Ron, and Hermione (the most conspicuous, since they were accompanied by Pigwidgeon and Crookshanks) went first; they leaned casually against the barrier, chatting unconcernedly, and slid sideways through itâ⬠¦and as they did so, platform nine and three-quarters materialized in front of them. The Hogwarts Express, a gleaming scarlet steam engine, was already there, clouds of steam billowing from it, through which the many Hogwarts students and parents on the platform appeared like dark ghosts. Pigwidgeon became noisier than ever in response to the hooting of many owls through the mist. Harry, Ron, and Hermione set off to find seats, and were soon stowing their luggage in a compartment halfway along the train. They then hopped back down onto the platform to say good-bye to Mrs. Weasley, Bill, and Charlie. ââ¬Å"I might be seeing you all sooner than you think,â⬠said Charlie, grinning, as he hugged Ginny good-bye. ââ¬Å"Why?â⬠said Fred keenly. ââ¬Å"Youââ¬â¢ll see,â⬠said Charlie. ââ¬Å"Just donââ¬â¢t tell Percy I mentioned itâ⬠¦itââ¬â¢s ââ¬Ëclassified information, until such time as the Ministry sees fit to release it,ââ¬â¢ after all.â⬠ââ¬Å"Yeah, I sort of wish I were back at Hogwarts this year,â⬠said Bill, hands in his pockets, looking almost wistfully at the train. ââ¬Å"Why?â⬠said George impatiently. ââ¬Å"Youââ¬â¢re going to have an interesting year,â⬠said Bill, his eyes twinkling. ââ¬Å"I might even get time off to come and watch a bit of it.â⬠ââ¬Å"A bit of what?â⬠said Ron. But at that moment, the whistle blew, and Mrs. Weasley chivvied them toward the train doors. ââ¬Å"Thanks for having us to stay, Mrs. Weasley,â⬠said Hermione as they climbed on board, closed the door, and leaned out of the window to talk to her. ââ¬Å"Yeah, thanks for everything, Mrs. Weasley,â⬠said Harry. ââ¬Å"Oh it was my pleasure, dears,â⬠said Mrs. Weasley. ââ¬Å"Iââ¬â¢d invite you for Christmas, butâ⬠¦well, I expect youââ¬â¢re all going to want to stay at Hogwarts, what withâ⬠¦one thing and another.â⬠ââ¬Å"Mum!â⬠said Ron irritably. ââ¬Å"What dââ¬â¢you three know that we donââ¬â¢t?â⬠ââ¬Å"Youââ¬â¢ll find out this evening, I expect,â⬠said Mrs. Weasley, smiling. ââ¬Å"Itââ¬â¢s going to be very exciting ââ¬â mind you, Iââ¬â¢m very glad theyââ¬â¢ve changed the rules -ââ¬Å" ââ¬Å"What rules?â⬠said Harry, Ron, Fred, and George together. ââ¬Å"Iââ¬â¢m sure Professor Dumbledore will tell youâ⬠¦.Now, behave, wonââ¬â¢t you? Wonââ¬â¢t you, Fred? And you, George?â⬠The pistons hissed loudly and the train began to move. ââ¬Å"Tell us whatââ¬â¢s happening at Hogwarts!â⬠Fred bellowed out of the window as Mrs. Weasley, Bill, and Charlie sped away from them. ââ¬Å"What rules are they changing?â⬠But Mrs. Weasley only smiled and waved. Before the train had rounded the corner, she, Bill, and Charlie had Disapparated. Harry, Ron, and Hermione went back to their compartment. The thick rain splattering the windows made it very difficult to see out of them. Ron undid his trunk, pulled out his maroon dress robes, and flung them over Pigwidgeonââ¬â¢s cage to muffle his hooting. ââ¬Å"Bagman wanted to tell us whatââ¬â¢s happening at Hogwarts,â⬠he said grumpily, sitting down next to Harry. ââ¬Å"At the World Cup, remember? But my own mother wonââ¬â¢t say. Wonder what -ââ¬Å" ââ¬Å"Shh!â⬠Hermione whispered suddenly, pressing her finger to her lips and pointing toward the compartment next to theirs. Harry and Ron listened, and heard a familiar drawling voice drifting in through the open door. ââ¬Å"â⬠¦Father actually considered sending me to Durmstrang rather than Hogwarts, you know. He knows the headmaster, you see. Well, you know his opinion of Dumbledore ââ¬â the manââ¬â¢s such a Mudblood-lover ââ¬â and Durmstrang doesnââ¬â¢t admit that sort of riffraff. But Mother didnââ¬â¢t like the idea of me going to school so far away. Father says Durmstrang takes a far more sensible line than Hogwarts about the Dark Arts. Durmstrang students actually learn them, not just the defense rubbish we doâ⬠¦.â⬠Hermione got up, tiptoed to the compartment door, and slid it shut, blocking out Malfoyââ¬â¢s voice. ââ¬Å"So he thinks Durmstrang would have suited him, does he?â⬠she said angrily. ââ¬Å"I wish he had gone, then we wouldnââ¬â¢t have to put up with him.â⬠ââ¬Å"Durmstrangââ¬â¢s another wizarding school?â⬠said Harry. ââ¬Å"Yes,â⬠said Hermione sniffily, ââ¬Å"and itââ¬â¢s got a horrible reputation. According to An Appraisal of Magical Education in Europe, it puts a lot of emphasis on the Dark Arts.â⬠ââ¬Å"I think Iââ¬â¢ve heard of it,â⬠said Ron vaguely. ââ¬Å"Where is it? What country?â⬠ââ¬Å"Well, nobody knows, do they?â⬠said Hermione, raising her eyebrows. ââ¬Å"Er ââ¬â why not?â⬠said Harry. ââ¬Å"Thereââ¬â¢s traditionally been a lot of rivalry between all the magic schools. Durmstrang and Beauxbatons like to conceal their whereabouts so nobody can steal their secrets,â⬠said Hermione matter-of-factly. ââ¬Å"Come off it,â⬠said Ron, starting to laugh. ââ¬Å"Durmstrangââ¬â¢s got to be about the same size as Hogwarts ââ¬â how are you going to hide a great big castle?â⬠ââ¬Å"But Hogwarts is hidden,â⬠said Hermione, in surprise. ââ¬Å"Everyone knows thatâ⬠¦well, everyone whoââ¬â¢s read Hogwarts, A History, anyway.â⬠ââ¬Å"Just you, then,â⬠said Ron. ââ¬Å"So go on ââ¬â how dââ¬â¢you hide a place like Hogwarts?â⬠ââ¬Å"Itââ¬â¢s bewitched,â⬠said Hermione. ââ¬Å"If a Muggle looks at it, all they see is a moldering old ruin with a sign over the entrance saying DANGER, DO NOT ENTER, UNSAFE.â⬠ââ¬Å"So Durmstrangââ¬â¢ll just look like a ruin to an outsider too?â⬠ââ¬Å"Maybe,â⬠said Hermione, shrugging, ââ¬Å"or it might have Muggle-repelling charms on it, like the World Cup stadium. And to keep foreign wizards from finding it, theyââ¬â¢ll have made it Unplottable -ââ¬Å" ââ¬Å"Come again?â⬠ââ¬Å"Well, you can enchant a building so itââ¬â¢s impossible to plot on a map, canââ¬â¢t you?â⬠ââ¬Å"Erâ⬠¦if you say so,â⬠said Harry. ââ¬Å"But I think Durmstrang must be somewhere in the far north,â⬠said Hermione thoughtfully. ââ¬Å"Somewhere very cold, because theyââ¬â¢ve got fur capes as part of their uniforms.â⬠ââ¬Å"Ah, think of the possibilities,â⬠said Ron dreamily. ââ¬Å"It wouldââ¬â¢ve been so easy to push Malfoy off a glacier and make it look like an accidentâ⬠¦.Shame his mother likes himâ⬠¦.â⬠The rain became heavier and heavier as the train moved farther north. The sky was so dark and the windows so steamy that the lanterns were lit by midday. The lunch trolley came rattling along the corridor, and Harry bought a large stack of Cauldron Cakes for them to share. Several of their friends looked in on them as the afternoon progressed, including Seamus Finnigan, Dean Thomas, and Neville Longbottom, a round-faced, extremely forgetful boy who had been brought up by his formidable witch of a grandmother. Seamus was still wearing his Ireland rosette. Some of its magic seemed to be wearing off now; it was still squeaking ââ¬Å"Troy ââ¬â Mullet ââ¬â Moran!â⬠but in a very feeble and exhausted sort of way. After half an hour or so, Hermione, growing tired of the endless Quidditch talk, buried herself once more in The Standard Book of Spells, Grade 4, and started trying to learn a Summoning Charm. Neville listened jealously to the othersââ¬â¢ conversation as they relived the Cup match. ââ¬Å"Gran didnââ¬â¢t want to go,â⬠he said miserably. ââ¬Å"Wouldnââ¬â¢t buy tickets. It sounded amazing though.â⬠ââ¬Å"It was,â⬠said Ron. ââ¬Å"Look at this, Nevilleâ⬠¦Ã¢â¬ He rummaged in his trunk up in the luggage rack and pulled out the miniature figure of Viktor Krum. ââ¬Å"Oh wow,â⬠said Neville enviously as Ron tipped Krum onto his pudgy hand. ââ¬Å"We saw him right up close, as well,â⬠said Ron. ââ¬Å"We were in the Top Box -ââ¬Å" ââ¬Å"For the first and last time in your life, Weasley.â⬠Draco Malfoy had appeared in the doorway. Behind him stood Crabbe and Goyle, his enormous, thuggish cronies, both of whom appeared to have grown at least a foot during the summer. Evidently they had overheard the conversation through the compartment door, which Dean and Seamus had left ajar. ââ¬Å"Donââ¬â¢t remember asking you to join us, Malfoy,â⬠said Harry coolly. ââ¬Å"Weasleyâ⬠¦what is that?â⬠said Malfoy, pointing at Pigwidgeonââ¬â¢s cage. A sleeve of Ronââ¬â¢s dress robes was dangling from it, swaying with the motion of the train, the moldy lace cuff very obvious. Ron made to stuff the robes out of sight, but Malfoy was too quick for him; he seized the sleeve and pulled. ââ¬Å"Look at this!â⬠said Malfoy in ecstasy, holding up Ronââ¬â¢s robes and showing Crabbe and Goyle, ââ¬Å"Weasley, you werenââ¬â¢t thinking of wearing these, were you? I mean ââ¬â they were very fashionable in about eighteen ninetyâ⬠¦Ã¢â¬ ââ¬Å"Eat dung, Malfoy!â⬠said Ron, the same color as the dress robes as he snatched them back out of Malfoyââ¬â¢s grip. Malfoy howled with derisive laughter; Crabbe and Goyle guffawed stupidly. ââ¬Å"Soâ⬠¦going to enter, Weasley? Going to try and bring a bit of glory to the family name? Thereââ¬â¢s money involved as well, you knowâ⬠¦youââ¬â¢d be able to afford some decent robes if you wonâ⬠¦.â⬠ââ¬Å"What are you talking about?â⬠snapped Ron. ââ¬Å"Are you going to enter?â⬠Malfoy repeated. ââ¬Å"I suppose you will, Potter? You never miss a chance to show off, do you?â⬠ââ¬Å"Either explain what youââ¬â¢re on about or go away, Malfoy,â⬠said Hermione testily, over the top of The Standard Book of Spells, Grade 4. A gleeful smile spread across Malfoyââ¬â¢s pale face ââ¬Å"Donââ¬â¢t tell me you donââ¬â¢t know?â⬠he said delightedly. ââ¬Å"Youââ¬â¢ve got a father and brother at the Ministry and you donââ¬â¢t even know? My God, my father told me about it ages agoâ⬠¦heard it from Cornelius Fudge. But then, Fatherââ¬â¢s always associated with the top people at the Ministryâ⬠¦.Maybe your fatherââ¬â¢s too junior to know about it, Weasleyâ⬠¦yesâ⬠¦they probably donââ¬â¢t talk about important stuff in front of himâ⬠¦.â⬠Laughing once more, Malfoy beckoned to Crabbe and Goyle, and the three of them disappeared. Ron got to his feet and slammed the sliding compartment door so hard behind them that the glass shattered. ââ¬Å"Ron!â⬠said Hermione reproachfully, and she pulled out her wand, muttered ââ¬Å"Reparo!â⬠and the glass shards flew back into a single pane and back into the door. ââ¬Å"Wellâ⬠¦making it look like he knows everything and we donââ¬â¢tâ⬠¦.â⬠Ron snarled. ââ¬Å"ââ¬ËFatherââ¬â¢s always associated with the top people at the Ministryââ¬â¢Ã¢â¬ ¦Dad couldââ¬â¢ve got a promotion any timeâ⬠¦he just likes it where he isâ⬠¦.â⬠ââ¬Å"Of course he does,â⬠said Hermione quietly. ââ¬Å"Donââ¬â¢t let Malfoy get to you, Ron -ââ¬Å" ââ¬Å"Him! Get to me!? As if!â⬠said Ron, picking up one of the remaining Cauldron Cakes and squashing it into a pulp. Ronââ¬â¢s bad mood continued for the rest of the journey. He didnââ¬â¢t talk much as they changed into their school robes, and was still glowering when the Hogwarts Express slowed down at last and finally stopped in the pitch-darkness of Hogsmeade station. As the train doors opened, there was a rumble of thunder overhead. Hermione bundled up Crookshanks in her cloak and Ron left his dress robes over Pigwidgeon as they left the train, heads bent and eyes narrowed against the downpour. The rain was now coming down so thick and fast that it was as though buckets of ice-cold water were being emptied repeatedly over their heads. ââ¬Å"Hi, Hagrid!â⬠Harry yelled, seeing a gigantic silhouette at the far end of the platform. ââ¬Å"All righââ¬â¢, Harry?â⬠Hagrid bellowed back, waving. ââ¬Å"See yeh at the feast if we donââ¬â¢ drown!â⬠First years traditionally reached Hogwarts Castle by sailing across the lake with Hagrid. ââ¬Å"Oooh, I wouldnââ¬â¢t fancy crossing the lake in this weather,â⬠said Hermione fervently, shivering as they inched slowly along the dark platform with the rest of the crowd. A hundred horseless carriages stood waiting for them outside the station. Harry, Ron, Hermione, and Neville climbed gratefully into one of them, the door shut with a snap, and a few moments later, with a great lurch, the long procession of carriages was rumbling and splashing its way up the track toward Hogwarts Castle. How to cite Chapter 11 Aboard the Hogwart Express, Essay examples
Friday, December 6, 2019
ââ¬Åa Study of Bpo Industry with Reference to Employee free essay sample
The industry is very diverse, with several sub-segments, each displaying its own unique characteristics. The BPO players need to be excellent in every facet of operations as the market is highly competitive at every level and re-defining itself every day. It is basically a people-centric industry. The scenario however, is not as rosy as it looks, for this sector with enormous potential. Like any other industry during its growth phase, this industry is also going through its share of turbulence. There was the issue about people quitting the BPO jobs and the question arrived in my mind were: ââ¬Å"Why do BPO executives job-hop so frequently?Is it just because of money or are there other reasons? and created an interest in my mind to find out the answers not only for the above questions but also for finding out the retention strategies that can be adopted by BPOââ¬â¢s. For the purpose of this project, the research work is limited to only 10 BPOââ¬â¢s in Mumbai and their 200 employees. We will write a custom essay sample on ââ¬Å"a Study of Bpo Industry with Reference to Employee or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It was very difficult to study the industry as a whole as the size of the industry is very large and it is very difficult to extract information about the attrition rates and reasons for he same and also the strategies adapted by different companies to retain its staff in limited time period given for completion of the project.
Friday, November 29, 2019
Monday, November 25, 2019
SOCIOLOGY 1301 Chapter 1 2 Final Exam Notes Essays
SOCIOLOGY 1301 Chapter 1 2 Final Exam Notes Essays SOCIOLOGY 1301 Chapter 1 2 Final Exam Notes Paper SOCIOLOGY 1301 Chapter 1 2 Final Exam Notes Paper Essay Topic: Literature What is Sociology? Sociology is the scientific study of human social life, groups, and societies. What is not an example of sociological imagination? It allows you to use your experiences to view your society as an insider. Early thinkers that is considered the father of sociology? Auguste Comte Early thinkers that advocated for slave emancipation and religious tolerance? Harriet Martineau When people stated to feel disengaged and unable to cope with the changes in their environment, that is an example of Anomie Early thinkers that suggested that behavior must be fully comprehended through the suggestive meaning people attached to their actions Max Weber According to W.E.B. DeBois, knowledge is essential to combating prejudice. TRUE Proletarians are known as the business owners FALSE Survival of the fittest Concept argues that it is NOT natural for some people to be rich. FALSE Early thinker work that suggested that religion reinforces groups solidarity Emile Durkheim If Kevin and Kim met when they were both students at Tarrant County College, and after graduation, they both got married, that would be an example of Latent Functionalism If upon graduation, Kevin and Kim received their associates degrees from Tarrant County College, that would be an example of Manifest Functionalism If American Airlines workers decided to go on strike because of low pay and poor benefits, that would be an example of Conflict perspective Functionalist perspective is a macro-sociology TRUE Conflict perspective assumes that social order is achieved through coercion TRUE Sociological framework in which human beings are viewed as living in a world of meaningful objects. Symbolic Interactionism Perspective that was developed in the United States Interactionist perspective What perspective is most commonly applied to capitalism and economic systems? Conflict perspective In order to understand the societal changes, who applied the concept of evolution of the species? Herbert Spencer Early thinker that conducted research with the intention to combat racial inequality in the United States? W.E.B. DeBois Why is it important to understand the research method All of the above-Plays a major role in society, helps us to be better consumers of information, help avoid us being fooled by misleading statistics. A factor that causes, affects, or produces changes is known as Independent Variable Any Phenomenon that changes such as income, age, and religion is know as Variable After a sociologist reviews the literature, what is the next step in the process? Create a Hypothesis If the relationship between two variables is caused by another variable, this is known as Correlation What best describes the notion that the higher the level of ones education, the higher one;s income level will be? Hypothesis Valid research measures Accurately measure the phenomenon under study A sociologist decides to study the interaction among students in the colleges computers center. When the student realize they are under observation, they become shy and reserved in their interactions. This is an example of Hawthorne Effect The type of research design a researcher selects is based on theories and hypothesis the researcher started with. TRUE Studies designed in the form of an interview or questionnaire is known as Survey The type of research that collects and reports data in numerical form is known as Quantitative When a researcher collects information about a group through direct involvement in inspection this is known as Observation In an experimental research design the group that was not given any treatment by the researcher is known as Control group Data collected from the US census is an example of Participant observation Sometimes cause-and-effect can happen simultaneously False No effect can be its own cause True X cannot be a cause of Y if X precedes Y in time False
Thursday, November 21, 2019
Informative interview memo Essay Example | Topics and Well Written Essays - 750 words
Informative interview memo - Essay Example succeeded because he had interest on computers and really wanted to know more about programming in computer of which today, he is a profession in that area. My interest to visit Mr. Lyson, is because he had programmed a software for my father that he used in his general shop for recording of sales, profits and losses in that shop. The software functioned very well and interested many people including me. Because I am studying computer information and technology, thatââ¬â¢s why I called for this meeting, in which he gave me several ideas to be successful in my study. He advised me to be serious in everything I learn and do. He told me to carefully listen and do what my lecturer will tell me to do and just follow simple instructions given, like he did during his time. He also told me that he has part time learning after job, where he meets with some students for computer study classes at his home. He advised me to join them for extra learning. Although he is qualified, he faces some challenges in his job. We discussed some of this challenges and how he avoids them whenever he meets them. In his company, they deal with computer repairs, software development and management. He gets a lot of orders from different companies requesting him to create some programmes and software for them. The great challenge that he gets in his company is lack of qualified workers. He donââ¬â¢t have enough workers to assist him develop his company. This is because there are no qualified people around to employ in the company. The reason of this is that people take computer programming to be very default lesson to learn. Most people donââ¬â¢t have interest on this study. To solve this problem, he decide to come up with an idea of building school, that is now under construction, to make people have interest and easier thee access of utilities this people require to study computers. Mr. Lyson repeatedly explained that, to be successful in anything you must be committed and have interest in
Wednesday, November 20, 2019
The Role of efforts in college Course Grades Essay
The Role of efforts in college Course Grades - Essay Example Therefore, college grades should be based solely on the efforts of students. One mechanism all lecturers should be executing is triangulating evaluation and assessment. This denotes that learners are assessed grounded on Observation, Conversation, and Product. As considerably as possible, teachers should get a balanced assessment of students. In a standard world, where teachers have time to expend teaching and conversing with learners, grades must be established via how appropriately the learner can intelligently debate the ideas and retort to othersââ¬â¢ interpretations. Furthermore, the grades must be based on how justifiably the learner can create and compose a coherent case linked to the facts; usually verified by essay, plus how acquainted the learner is with the basic authentic information necessitated by the topic, usually tried by exam (Frisbie, 23). A discrepancy should be crafted between modules that a teacher evaluates and elements that are utilized to establish course grades. Factors and variables that contribute to establishing course grades must reflect every students proficiency within the course subject. The elements of a grade must be educationally oriented; they ought not to be means of punishment or honors for pleasant traits or "good" outlooks. A learner who attains an "A" within a course must have a strong understanding of the knowledge and skills taught within that course. If a student were merely marginal educationally but very congenial and industrious, an "A" score would be misinforming and would be a knock-back to the incentive of the brilliant students within the program. Lecturers can provide feedback to learners on many traits, but only educational performance, efforts and accomplishments components must be used in determination of course grades (Frisbie, 24). However, it would be sensible for learners to be capable to attain this requirement by participating in classroom debates or
Monday, November 18, 2019
Summary of chapter 8 - business ethics Essay Example | Topics and Well Written Essays - 1000 words
Summary of chapter 8 - business ethics - Essay Example The contract provides the basic framework governing the reciprocal obligations between the employee and the firm. Underlying this reciprocal relationship are certain ethical issues: company loyalty and conflict of interest. a. Company loyalty is a long held concept. An employee is seen legally bound to be loyal to his/her employer, but extreme view argues that an employee-employer relationship, which is based on self-interest, does not qualify for loyalty, since loyalty is based on a relationship that warrants unconditional sacrifice: loyalty to loved ones or country. To view company loyalty as to safeguard and pursue the firmââ¬â¢s legitimate interest is morally acceptable, but not morally required. To other employees, company loyalty could be a consequence of group identification. b. Conflict of interest is another common problem confronted even by loyal employees, since basically employees and employers operate from different plane and perspective. This occurs when employees at any level have their own self-interest that collides with their job duties and as such could substantially provoke them to undermine their firmââ¬â¢s interest. Financial investments made by employees with the companyââ¬â¢s suppliers, customers or distributors are one of the most common sources of conflict of interest. Many cases of this type had been brought to court and had been proven detrimental to the interest of the company. Companies have their own policy regarding this to define what is permissible and impermissible. Since such policy affects the financial well-being of all involved, this should be subjected to open and free negotiations making it acceptable to all. 2. Abuse of official position ranging from making subordinates take on tasks unrelated to the firm to the use of position for personal financial enhancement, privileges and advantage, always raises ethical questions, as this undermines employeesââ¬â¢ obligations
Subscribe to:
Posts (Atom)